5

I recently had an oil change at a major automotive service center and noticed excessive oil leakage a few days later. I took it back to them. It appeared the oil filter had been doubled sealed or was bad and was told later that the main seal was needing a $2400 repair. I immediately took my truck to Jay at Dealer Alternative to explain the situation. He then cleaned the filter area of oil, used a diagnostic camera to examine the main seal, and test drove the truck to determine the main seal was not the issue. So a sloppy oil change could have turned into an unnecessary expense for me ($2400 vs $140). Give Dealer Alternative a shot for your vehicle needs.

Thanks for taking the time to leave us a review. It means a lot to us that you allowed us to look at your truck.

- Dealer Alternative Auto Care
5

Your excellent service and advice are always appreciated.

5

Great service and very fair pricing!

Thanks for the review Julio. It's always fun working on a super nice Mercedes!

- Dealer Alternative Auto Care
5

I cannot say enough good things about my experience with this mechanic shop. From the moment I brought my vehicle in, they treated me with kindness, respect, and genuine care. Car trouble can be overwhelming, but they made the entire process feel manageable by prioritizing clear, person-centered communication and making sure I felt informed and comfortable with every decision. They successfully repaired a valve fuel leak, fixed a hose leak, and resolved an issue with the gas pump. What impressed me most was how thoroughly they explained each repair in a way that was easy to understand, never making me feel intimidated or rushed. Their honesty and transparency helped build immediate trust. Not only was their communication exceptional, but their turnaround time was incredibly fast. They understood how important my vehicle is to my daily life as a full time student and worked efficiently to get me safely back on the road. It is rare to find a shop that combines technical expertise with such compassionate customer service. I highly recommend them to anyone looking for skilled mechanics who truly put their customers first.

5

Great shop, very communicative, and convenient!

Thanks Peter. We appreciate the review and look forward to seeing you again!

- Dealer Alternative Auto Care
5

I've had my truck here multiple times over the past few years. They are knowledgeable, reasonable and expediant! I highly recommend these guys.

Thanks Rob, We were happy to help. Sorry for the delay in getting the parts from Dallas. We appreciate your patience and understanding.

- Dealer Alternative Auto Care
5

Awesome shop. Great service and very friendly folks!

5

Always a great experience, quick and professional!

5

Great service great work great price

Thanks for the review. We look forward to working with you again. We appreciate you giving us a shot!

- Dealer Alternative Auto Care
5

When the ABS light came on I knew exactly who to call . Dealer Alternative was able to get my truck in the same day . In a few hours ,they had diagnosed the problem ( chewed wires by a rat ) and had sent an estimate to me . I am happy to report that my truck is repaired minus one rat who is living her happy rat life out of my truck. Thanks to the great team at Dealer Alternative

Thanks for taking the time to leave us a review. We have always enjoyed seeing you and working on your vehicles. Thanks for continuing to be a valued friend and customer.

- Dealer Alternative Auto Care