The customer service was great! Christine and Micheal were very professional and made everything easy. Thank you to the mechanics who repaired my truck and got me out the same day. I will recommend Dealer Alternative to anyone I know who needs a great auto mechanic shop!
beginning with recommending a towing company. They used their dashboard to keep me informed about the status of repairs. I also got an estimate of repair costs. Staff at DA were friendly and willing to answer my questions. The business is very pro-customer. This is a business I will continue to use. Not the most important reason, but a valid one is that they have a shop dog. This says much about their compassion.
Enjoyable professional experience
Still the best around. Still like family.
Art said there was a complete understanding with the service. The shuttle service was good. It was good all the way around.
Got my mother in law car back in the same day.
Couldn’t get a dealership t contact me back. Dealership Alternative not only answered their phone, they offered to get me in that day. When I did bring it in they were professional, quick and not a dealership price. I do recommend them for your service needs.
Gloria said she had no appointment, they took her right in, fixed it as soon as possible, were very prompt, very professional, and for her first time, it was a good experience.
Christina and Michael are great at customer service. This shop does all the service on my Lexus GX460 at less than dealer pricing. I also get solid advice on proposed modifications.
i only stopped for a state inspection, however, the tech was courteous and professional