5

Knowledgeable and friendly staff. Quick turnaround and very fair/ reasonable rates.

5

This place is very organized and stands by their workmanship.

5

Great work

5

Great service!! Met with a smile felt very welcome!! In and out very quickly with a thorough and efficient inspection. I will always be a customer.

5

Thanks for your quick service

5

If you want the work done RIGHT and on time this is the place. I count on the people at Dealer Alternative and they are always reliable to do what needs to be done correctly the first time. I had problems with my headlites and dealer alternative figured out how to correct the issue.

5

Excellent customer service. Very efficient process!

5

Excellent service

1

I wish it would have been clear the type of oil used as I did not want the synthetic oil

I have reviewed the repair order and found that the vehicle, a 2013 Toyota Camry, calls for 0W20 synthetic oil from the manufacturer. This is the reason we used it. We would never go against a factory recommended engine oil recommendation unless it was specifically requested by the customer. This is what was stated in the fluid recommendations: "SAE 0W-20 is the best choice for good fuel economy and good starting in cold weather. If SAE 0W-20 is not available, SAE 5W-20 oil may be used. However, it must be replaced with SAE 0W-20 at the next oil change." I have made the notation in your file. We apologize for this infraction.
Jay Mainord, Owner-Operator
Dealer Alternative Auto Care

- Dealer Alternative Auto Care
5

Always excellent service and communication with all my vehicles.