4

Car was towed there over the weekend. They got right on it Monday morning. Called to let us know what was going on, performed good work

4

Jay and Jill, Thank you for the work you did on my Lexus. Franklin noted one simple, important item overlooked to share with the mechanics. The coolant tank was empty the following day and has required refilling twice. Had he not checked the fluid levels, not having sufficient coolant could lead to a future issue with over- heating. Thanks again and we do appreciate you all taking care of our vehicles. Janice

Oh no! I'm shocked to hear this. We use a vacuum coolant system that should have checked for leaks while insuing that there were no air pockets. This is a concern that it needed filling twice. We should probably verify that there aren't an small leaks anywhere. It was a major teardown, so it's possible that one of the old hoses is leaking or isn't clamped well enough, or some other small issue. Please bring it by anytime you can drop it off and we will go through it. I also meant to show you the pictures I took of it torn down.
Jay Mainord, Owner-Operator
Dealer Alternative Auto Care

- Dealer Alternative Auto Care
5

I was not expecting to get my car back until tomorrow but they finished it in just a couple of hours. Sean Cantù was my service advisor and was kind and listened to me and got right on it.

5

Set an appointment and they will work with your schedule!

5

Fix my truck good price, good customer service I recommend 100%

5

After undergoing a general diagnostic and analysis from an OBD scanner there was no specific issue found that would allow the car to start. I brought the car to Dealer Alternative and within a few hours a relay that was only allowing 3 volts when the circuit need 5 volts was found and replaced all for the cost of the basic diagnostic. Great work, fair price and friendly service. I'm a fan.

5

Love this company everyone is very professional. Will use them again. P.C. Bledsoe

5

Brian said the staff is timely, professional, clear with communication and fair priced.

5

Jeff said the staff at this business was professional and did what they said they would do with his vehicle. He wants to thank them for the service.

5

The office staff is great. They keep in touch with updates on the vehicle and updates on the courtesy car schedule