5

Honest, prompt, courteous, and convenient. Nice people too.

5

Made appointment that worked for me. Was in and out quickly. Nice staff, quick service.

5

I went for a quick service, not much of a chance to experience performance or customer service but I was definitely impressed with the cleanliness and overall organization

5

My truck needed a bunch of alignment parts and they decided to troubleshoot it before they quoted prices. Not only were they extremely quick with getting me in for an appointment. They also were proactive about up front about the costs. It turned out that it wasn’t as bad as we initially thought so it saved me close to $800! Thanks Dealer Alternative! I’ll be back

5

The service was great and timely

5

Eric said he went to this business for a state inspection and the service was fine.

5

I contacted these folks via phone and explained my issue to determine if they could help me. Christina was very friendly &helpful. I had my vehicle towed to their location & they called me to advise receiving it. After completing the diagnostic I was contacted by Sean & was explained what needed to be done and the cost estimate. I authorized the work to be done & didn’t expect to hear anything until the end of the week at the earliest because it was late morning on a Monday. Sean contacted me on Tuesday at 4 pm and advised my vehicle was complete & ready to be picked up. I was pleasantly surprised needless to say! Further the quote I sent as given previously was right on the money! This has to be one of the most surprising auto mechanic experiences I’ve ever had! I will use these guys again for mechanic services based on this experience. Friendly, professional, great communication every step of the way!

5

work was done quickly. Had a concern about a running board issue and they checked and fixed it at no charge due to simplicity of fix

5

After explaining my problem on the phone I had my vehicle towed to their location so they could diagnose the issue & advise me of the work needed & a quote. I was contacted shortly after my vehicle was towed & advised by Sean they had received it and would be in touch. Sean emailed me paperwork to authorize the work. Later that day Sean contacted me to explain what need to be done and the cost. I authorized the work & although Sean said it would be complete in a day or so, I honestly expected it to be a week at a minimum. Not only was my vehicle ready the next day but the quote was accurate as well. I will use Dealer Alternative in the future if needed & recommend them to anyone who ask. Why? Friendly, professional service and great communication from everyone there starting with Christina on the phone to Sean keeping me in the loop every step of they way!

5

Highly recommend this place