San Marcos Auto Repair

Matt said he has been going to the business for years, and he trust them.

Gene said he is satisfied with the business.

I had originally gone to a different place to get my oil changed and was turned away because they were too busy and they wanted to keep my car all day - when all I wanted as an oil change. I'm not very familiar with San Marcos so I started to panic and had no idea where to turn to. I drove around for a bit and passed this place on my way to another place. I pulled into the parking lot and looked at the reviews and knew I could trust this place. The shop is very new and very clean. I walked into the office and asked Jay, the owner, if I could get an oil change. He helped me within seconds and also explained the differences between the two oil changes he does. He put it into simple words because I have no idea about cars. He let me sit and wait in the office with him as they changed my oil. He offered me coffee, beverages, and even some snacks while I waited. He strikes up conversation the entire time so I didn't grow bored or restless. I absolutely love this place. I would recommend this to anyone needing to get their car looked at or fixed. Their prices are very reasonable and the atmosphere is very cozy. I'm so glad I found this place in San Marcos because it's hard finding a mechanic that you trust. I hope a lot of people read and see this review and go visit Jay himself.

Nothing but great service from Jay and his crew. Keep up the good work guys! Thanks

I needed the evaporator coil replaced in my daughter's Jeep Patriot. It's a very labor intensive job that requires taking apart the dash, removing the console, and even removing the steering column! The first mechanic I took it to declined the job but recommended Dealer Alternative. I looked up Dealer Alternative on Yelp and was interested to see that they offered online price quotes. Because I was having a busy day and knew exactly what was wrong with it, this seemed like a good option. I sent a quick message and was given the option on Yelp to send the same message to other area shops, which I did. Within an hour I received a message back from Jay at Dealer Alternative. Based on the 5-7 hours the other mechanic estimated for labor, I knew he was offering a more than fair price. I received a second estimate from another mechanic that was $500 more, while a third mechanic declined the job. Most of the messages I sent on Yelp went unanswered. I was also glad to hear that the shop was open until 8 pm and I could take my vehicle in that evening. I work in Austin and live in Kyle, so I knew it would be a trek to get down to San Marcos, but with their late hours I didn't have to worry. When I got to Dealer Alternative, Jay and the business manager talked to me like I was family and the Jeep was a mutual friend who was ill. As a woman, I've had the experience of being talked down to on many occasions, but that was definitely not the case here. While the Jeep was being fixed, Jay gave me daily updates on it. With my permission, he even texted me pictures of the Jeep taken apart. I always knew what was going on with it and what the timetable was. When I came in with my daughter, he explained to us both in detail what they had done to the Jeep to repair it. Dealer Alternative is a clean place and they have a very nice courtesy shuttle. The business manager drove me over to pick up my car from the other mechanic. She was very friendly and professional. She asked me if the other mechanic was my regular one and I said no, and I realized I haven't needed a mechanic since I moved to Kyle three years ago. But I know now where I will go in the future if I do need one. A place that is clean, reasonably priced, professional, and puts your mind at ease: Dealer Alternative.

Dealer Alternative, new name/new owners, but seem to be carrying on the same exceptional level of customer service as noted below. A/C failed on my aging 2000 Silverado -- called these folks and they figured out the problem (compressor clutch) and had me in cool air by the end of the day. Great work and, even better, friendly customer service! HIGHLY RECOMMEND!

Just a good old fashion honest auto shop!!! Took my truck to them thinking it would need complete front end work and all it was, was ball joint on one side. They could have taken advantage and replaced items that didn't need replacing...and they didn't...you can't put a price on honesty!!!

This is simply the best automotive repair center in San Marcos. My wife and I have taken both of our cars here for a few years, and I trust these guys with everything that needs to get done. They are honest and their work has always been top notch. I have received quotes for various maintenance issues, and L&S always comes in well below other shops in the area. Highly recommended!