5

These people are a rarity in the auto repair biz- they are HONEST, fairly priced and very much customer friendly. Took care of my car and shuttled me back and forth to an appointment while I waited. This is my new go to for all of my cars.

5

I’m young and usually when I go into mechanics they treat me like I’m dumb but this place is amazing! There are a good amount of women that work here too so that was refreshing. I didn’t really get a great explanation of what was happening but I guess that’s what google is for lol. Prices were pretty good comparatively speaking and they also offer a shuttle service which I’ve never seen anywhere else do before. I strongly recommend at least checking them out to take your car in for regular work.

5

I had avoided preventative maintenance (other than oil changes and tires) for quite awhile. I had them assess what needed to be done to get caught up. I felt they were fair in their estimate and didn't try to seek more than was necessary. They completed the work promptly. Our advisor Mary was very friendly and knowledgeable.

5

Here is my story, I took my vehicle in to get a tune-up and some general maintenance checks before I leave the state. They found that my serpentine belt/adjuster and thermostat needed to be replaced. Once I got the vehicle back, I got about halfway home when my engine started to overheat. So, I called them to let them know, and limped my vehicle back to them. It turned out to not be their fault at all because of a defect in a gasket to my coolant line. Not only did they correct the issue with no charge added, I got my vehicle back on the same day. If I weren't leaving, this would definitely be the shop that I would continue to bring my vehicle to.

5

I believe that my 2005 4WD Toyota Tundra with 203k miles on the odometer has an excellent chance of at least 50k more as long as Dealer Alternative is around. The combination of competent staff and people at the front desk who are a pleasure to deal with means (a) things that need to be fixed get fixed and stay fixed and (b) the whole experience is fair and friendly. Would recommend.

5

Great and fast service! We will look into using your services for our company trucks very soon. Chris and Mary were excellent. Thank you.

5

The initial call was professional, informative and upfront. The work was explained, a call for approval and the work Was performed in an expedited manner and do. Correctly.

5

Outstanding attention by friendly staff. Conveniently located on the way home on access road of IH 35.

5

This was my first interaction with Dealer Alternative Auto Care and I was awed by my experience. Mary was my first contact, she was very patient in understanding the problem that I was having with the lights dimming on the dashboard , she explained the diagnostic procedure and scheduled an appointment that was suitable for me and informed me that as soon as they looked at it she would call me, I had also requested a courtesy ride back home . I dropped off the car and was taken home by a pleasant young man . Later in the day, Mary called me to inform me that the Alternator and the Battery were good and the car is fine . My hats off to the management for operating an honest business.

5

Just moved to the area and they got me squared away with getting my vehicle inspected. Friendly people who got what I needed to be done fast.